FREQUENTLY ASKED QUESTIONS
How do I order?
You can create an order by creating a membership through our site or as a guest user. Membership
after creating, you can add the product to your cart by going to the page of the product you want to buy and clicking the “Add to Cart” button. After selecting the shipping and delivery information that the system will ask you by clicking on “my cart”at the top right of our page, you can write your payment information and place your order.
Forgot password
Enter the “My Account” section in the upper-right corner of the page and click on the *Forgot Password* link and enter the email address you used when registering on the site. In a very short time, you will be sent an e-mail containing the password that you gave us when you logged in to the site.
What should I look out for when ordering?
First, you should pay attention to the fact that the member form that you will fill out when you become a member contains complete and up-to-date information. In case of any problems arising after your order, our customer representatives will contact you using your contact information in your membership information.
Your order will be sent to the delivery address you entered. In order to avoid any problems during cargo delivery, you must write your address in all details.
I've ordered, what happens next?
After your order reaches our system without any problems, an email will be sent by us stating the details of your order to the email address you used to create a membership on our site.
Our customer representatives will prepare, cargo or send your products for delivery in our own vehicle to deliver your order to you smoothly as soon as possible. After your order arrives, its shipment will be provided within an average of 2 working days. This period may vary during campaign periods.
When your product is delivered to the cargo company, we will send you an e-mail again and you will be informed about the cargo. Orders placed by credit card are processed immediately.
How can I track the status of my order?
After entering membership, you can follow all orders that you have placed through our site in the My Orders section on your My Account page.
How do I cancel my order?
https://aquadan.co orders from / may be cancelled by the customer before they are delivered to the cargo. Cancel your requests info@aquadan.co you can notify the online shopping authority by email. Operations after delivery return
it is evaluated in its class.
Can I make changes to my order?
After your order is created, product exchange cannot be performed.